Emotional Intelligence can account for 60% to 90% of your success in life.  It is more important than your IQ.  This session incorporates real data to help you understand and manage your emotional intelligence.

The term “emotional Intelligence” has been getting a lot of positive press.  There are a number of definitions posed for this term but I like the one first presented by Dr. Daniel Goleman.  “Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others.”  In the old days it was called maturity.  I like to over simplify this definition and say emotional intelligence means you maintain control of the interaction with another person.  Empathy is a key component for successful relations with other people.  Empathy means you are tuned into the other person and make them feel important.  Everyone loves to interact with the people that make them feel valued, understood and important.  I could only imagine the results sales and business people could achieve if each person they interacted with felt valued.

This seminar is built around the Emotional Competency Inventory (ECI), a multi-rater instrument designed by Dr. Daniel Goleman, Dr. Richard Boyatzis, Dr. David McClelland and members of HayGroup, Hay/McBer.  Before attending this seminar, participants complete the ECI.  During the seminar, participants are educated on the competencies that comprise emotional Intelligence, receive their feedback results from the ECI and participant in coaching triads.  The goal is for each participant to develop an action plan based on their feedback that will help them grow and become more effective in their professional relationships.